Return Policy At E$oteric Agenda Shop], we are passionate about providing you with the freshest urban styles. We want you to be completely happy with your purchase. If for any reason you aren’t satisfied with your order, our return process is designed to be as straightforward and hassle-free as possible. Eligibility Return Period: Items must be returned within 30 days from the date you receive your order. Condition of Items: All merchandise must be in its original condition—unworn, unwashed, with all tags and original packaging intact. Any items that show signs of wear, alteration, or damage (other than shipping damage) are not eligible for return or exchange. Exclusions: Final Sale Items: Merchandise marked as final sale, clearance, or custom orders cannot be returned or exchanged. Personalized Items: Custom or personalized items are non-returnable unless they arrive damaged or defective. How to Initiate a Return Request a Return Authorization: Email our customer service team at contact@esotericagendashop.com with your order number, the items you wish to return, and your reason for the return. We’ll respond within 48 hours with a Return Authorization Number (RA#) and detailed instructions. Prepare Your Package: Carefully pack the item(s) in the original shipping box, including any accessories, free gifts, or original packaging inserts. Ship the Package: Using Our Pre-Paid Label: If applicable, attach the pre-paid return label provided by our customer service team. Standard Return Shipping: If a pre-paid label is not provided, you will be responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item). Refunds & Exchanges Refunds: Once your return is received and inspected, we will process your refund within 10 business days. Refunds will be applied to your original form of payment. Please note that original shipping fees and handling charges are non-refundable. Exchanges: Prefer an exchange? Please indicate this preference when initiating your return. Exchanges are subject to product availability and may require you to process a return for the original item and place a new order. Shipping Issues: If you experience any delays or issues with your return or refund, please contact us at contact@esotericagendashop.com for assistance. Additional Information Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you. Policy Updates: Our return policy is subject to change. The most current version of our policy will always be available on our website. Thank you for choosing E$oteric Agenda Shop as your go-to destination for urban fashion. We appreciate your business and are committed to ensuring your complete satisfaction.